125 Denver Road
Denver, PA 17517
(800) 508-2583
FAX (717) 336-9301
email:
kgrider@high.net


 Frequently Asked Questions
 


How quickly can I expect my order?

Please allow 7-10 days for delivery. Special orders and large quantities may take longer. Most orders are shipped within 48 hours and delivered within 6 days depending on location.


What if I need my order the next day?

We are often able to accommodate rush orders. Just give us a call by noon, and normally we can ship your order overnight to meet your deadline.


Do many precasters use the Producer Solutions line of products?

Yes, the majority of precasters across the United States as well as some in Canada and Puerto Rico use our time and money-saving products.


What type of lead times should be considered when ordering products?

In most cases, we have an inventory of all of the products on hand in quantities that you will need for your project. We often are able to have the products to you overnight and ready to use in production. However, we prefer to have at least a week’s lead time to process your order and send the shipment to you the most economical way possible. This will save you the cost of overnight or rush order shipping costs.


What colors are available in the Swift Lift Cap and the Spandrel to Column Connector Sleeve Cap?

The Swift Lift Cover is available in red clay, beige, gray, brown, and white. We will also provide custom colors for this product at no charge.

The Spandrel to Column Connector Sleeve Cap is available in beige, gray, clear, and white.. 


Do you have a flat cap that could be used to cover a miscellaneous void that is not a lifting anchor?

We now offer the option of ordering the Swift Lift Cover with or without the conical anchor gripper. This allows the Swift Lift Cover to be used as the finishing cover for hiding swift lift anchors and voids, eliminating grouting and patching. Or with the conical anchor gripper removed, the product can be used to cover any void with a diameter of up to 6-1/4". There is not an additional charge to have the conical anchor gripper removed.


What is the inside dimension of the Double Tee Stem Blockout?

The inside dimension for the Double Tee Stem Blockout is 3" x 5-3/4".


Are discounts available for large orders?

Single order volume discounts are available depending on the product and quantities ordered. The discounts by product are outlined below:

Grouted Connection Tubes

· 5% discount for single orders of 1,000 - 2,499 units
· 10% discount for single orders over 2,500 units

Double Tee Stem Blockout

· 5% discount for single orders of 2,000 - 4,999 units
· 10% discount for single orders over 5,000 units

Spandrel to Column Connector Sleeve with Cap

· 5% discount for single orders of 1,000 - 2,499 units
· 10% discount for single orders over 2,500 units

* The above discounts are for product only.


What are the inside clear dimensions for the Grouted Connection Tubes?

The inside clear dimension for the 2" Grouted Connection Tube is 1-5/8". The inside clear dimension for the 3" Grouted Connection Tube is 2-5/8" Additional Grouted Connection Tube design information can be found in the Load Test Data that is available upon request.

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